Saturday, February 14, 2026

Nexus

Why most luxury CRMs fail at relationship intelligence

Over the past decade, the luxury industry has invested heavily in CRM platforms with a clear promise: to know clients better in order to...

From data to relationship capital: Rethinking clienteling in luxury

Over the past decade, the luxury industry has invested millions in customer management systems. Yet the paradox remains: more data, more dashboards, more automation…...

Who governs the luxury product? The strategic role of Digital Product Passports

For most luxury brands, the Digital Product Passport (DPP) has entered the strategic agenda through regulation. For a smaller,...

Technology integrity: Why the future of luxury is decided in its invisible infrastructure

For decades, the luxury industry has built its strategic discourse around what is visible: heritage, craftsmanship, creativity, narrative, and...

This is how the privacy of the world’s wealthiest clients is protected

When I began advising on security systems in the luxury industry, I understood something no manual can teach: client...

Francis Casado of 3D Digital Venue talks to us about VIP experiences in stadiums

Whether at a sporting event or a cultural or artistic event, the spectator experience is constantly evolving, and companies...

AI Singularity: Are we ready for the Age of Superintelligence?

Ray Kurzweil, a staunch proponent of artificial intelligence (AI), has captured the world's attention with his predictions. According to...

The challenges of virtual and augmented reality in the luxury real estate market

In recent years, the luxury real estate market has witnessed an unprecedented transformation, driven, unsurprisingly, by technological advances. Virtual...